FRASER HOMES 9 STEP CUSTOM BUILD PROCESS
We not only build homes, we build relationships. And that starts before we ever sign a contract with you. We’re homeowners, too, so we know that building a home is about living your life during the process as much as it is a financial investment. At Fraser Homes, we’ve developed an efficient, transparent and open step-by-step process so our homeowners are informed and comfortable from start to finish.
+ Initial Meeting
Like any good relationship, the one you have with us is built on good open communication. We will offer you a no obligation quote on your project, and help determine the development and lot location that best serves your family’s unique needs. Our large lot inventory ensures you have a wide range from which to choose.
+ Deposit and Design Process
An initial deposit will secure your selected lot and we can move ahead with the plans. Our own talented draftspeople ensure we get your vision down on paper. Talking through all aspects of an existing plan, changing an existing plan, or working on a true custom-build is a crucial step. Making informed decisions now will help avoid delays later on. Only when you’re 100 per cent satisfied with your plans do we move ahead.
Just to be sure, we review the plans. If there are any questions – even a nagging second thought – we want to know! Once we’re good to go, we ask for a deposit at the actual signing. We don’t ask for anything else until possession; no need to set up a builder’s mortgage. We submit plans for engineering if needed and to the City for a permit; plans are also handed out to all our trusted trade professionals who share our priority for quality. We have developed strong relationships with our skilled trades, many of whom have been with us for years. You’ll be given a possession date at this point and we’re proud that we’ve never missed a possession date in the entire 18 years we have been building quality homes.
Good communication is the cornerstone of our commitment to customer satisfaction. Fraser Homes uses Builder Trend program which enables our clients to access information about their new home build 24/7 via our website. You can get up to date correspondence from our onsite crew and office staff, can check who is working on your home and what stage they are at on any given day as well as get up to date totals of extras you have added to your home to keep you on budget.
Your lot is surveyed, the excavating is completed, footings are set in place and foundation walls are erected. A weeping tile system is installed, the foundation backed-filled and we’re ready for framing. Once the doors and windows are in, you may have a construction key and are welcome to visit the site during off-hours to see your home “in the works.” This is a rare feature we proudly offer and we welcome any questions you have about what you see. If you’d like a scheduled walk-through, we can arrange that, too.
+ Selection Process
As work progresses, you’ll make various selections for flooring, cabinets, railings and light fixtures. There’s a lot to choose from out there! We’ll guide you to our professional suppliers and efficient staff who can help. We offer you a constant window into your home’s progress through Buildertrend software so you can keep up to date any time you wish from your own computer. It keeps running totals of change orders and shows the full construction schedule from plumbing rough-in to cabinet install dates all the way to possession date.
+ Construction - Interior & Exterior
During these few months, you’ll enjoy seeing everything come together. Any questions are good questions. Our professional office staff, our construction manager and site supervisor are always available to make sure things are on schedule and that you are fully aware of what’s happening along the way.
Suddenly it’s here! Once work is finished, we have a professional cleaning crew go through the entire home. Our service manager does a “close out” and looks after any last minute details. Once we are certain your home is ready, we schedule a walk-through to explain the various equipment and systems you as the homeowner must maintain. We sit down again to see if you have questions and then we turn over your keys so you can get settled in. But even after that, we are still a quick call away if you want to go over any issues or if new questions arise.
+ Follow up - One Year Anniversary
Our relationship with you is a long-lasting one. We strive to provide excellent customer service and that means being available to you long after you take possession. If there is anything you want to discuss, we will set up a time for our service manager to visit. Satisfied homeowners mean so much to us and we believe in keeping our family ties strong.
When you're making the biggest purchase of your life, it's gotta be right! 4 months is all it takes to build your dream home. Custom doesn't cost more than pre-built with FraserHomes.
We can start from scratch or tweak a plan you're already in love with. There is no additional cost for the time we spend with you designing your floorplan compared to buying one of our available homes. We have skilled draftspeople on staff with the ability to respond quickly to changes. The most important thing is that you get the layout, fit and finishes you've been dreaming of.
A custom home begins with an idea, a wish list if you will, and we have the team to turn your dreams into reality. We will listen to your needs, ask the right questions and help you design the dream home that suits you best. Whatever your needs, Fraser Homes has the expertise to see your home through from beginning to end and we want to get you excited about the possibilities. We can show you some plans to inspire you or perhaps you’ve seen a home around the corner that appeals to you. There may be a combination of features you like and you simply need an expert’s touch to bring it to life. This is what we do and with you we do it very well! You’ll wonder why you never considered a custom home before. You can be involved in every step of the process, from design to walk through, and watch the dream home you designed take shape.